Data security

Batbad Privacy Policy

Your personal data is our top priority. Here, we explain clearly and transparently how Batbad collects, uses, and protects your information.

Last Updated: January 2026
SSL Encrypted
Language: Bengali
Last Updated: 1 January 2026

Welcome to Batbad (batbad.net). This Privacy Policy ("Policy") explains how Batbad collects your personal data, how it is used, who it may be shared with, and what rights you have over your information.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — free of complex legal jargon. By using the Batbad platform, you agree to this Privacy Policy.

🔒 Batbad never sells your personal data. Your information is used solely to provide and operate the platform's services.

1

What Information We Collect

Batbad collects different types of information depending on the situation. The table below gives you a clear overview of the key data points:

Data Type What Information Is Included When It Is Collected
Personal Information Name, date of birth, gender, nationality At registration
Contact information Email, phone number, address At Registration & KYC
Financial data Payment methods, transaction history On Deposits & Withdrawals
Identity Verification Documents NID, passport, driving licence For KYC Verification
Usage Data Login time, betting history, preferred games While using the platform
Technical Information IP address, browser, device type Automatically

1.1 Automatically Collected Information

When you use the Batbad website, our servers automatically record certain technical information. This includes your device's IP address, browser type, operating system, the time and duration of page visits, and the referral URL. This data is used to maintain platform security and improve our services.

1.2 Data received from third parties

In certain cases, Batbad may verify information about you from legitimate third-party sources — such as payment processors, KYC verification providers, or anti-fraud agencies. This data is used solely to meet legal obligations and protect your account.

2

How we use your data

Batbad uses the data it collects for specific purposes only. We never use your information for arbitrary or non-transparent reasons. The key purposes are outlined below:

  • Account management: For registration, login, account verification, and membership management.
  • Payment Processing: To securely process deposits and withdrawals.
  • Legal Obligation: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: To handle your questions, complaints, and support requests.
  • Promotions & offers: To send you relevant bonuses and offers based on your preferences (with your consent).
  • Ensuring Security: To detect fraud, account hacking, and suspicious activity.
  • Platform Improvement: To analyze user experience and improve the quality of our services.
  • Legal Requests: To comply with lawful requests from government or regulatory authorities.

📧 If you no longer wish to receive marketing emails or SMS from Batbad, you can unsubscribe at any time by contacting our support team.

3

Who We Share Your Data With

Batbad will never sell your personal data under any circumstances. However, limited information may be shared with trusted partners to operate our services. In every case, the purpose of sharing is clearly defined and controlled.

3.1 Parties We May Share Data With

  • Payment service providers: bKash, Nagad, Rocket, and other mobile banking partners — for transaction verification purposes only.
  • KYC & Identity Verification Services: A third-party provider engaged for identity verification in line with international standards.
  • Technology infrastructure: Cloud hosting and server service providers — bound by data protection agreements.
  • Legal Authorities: In compliance with lawful orders from regulatory authorities of the Government of Bangladesh.
  • Anti-Fraud Organizations: To help investigate any irregular activity on your account.

3.2 Limitations on Data Sharing

Every third-party partner is bound by Batbad's data protection agreement. They may only use your data for the specified purpose and cannot transfer it to any other party. Any breach of this agreement results in immediate termination of the partnership.

4

Cookies & tracking technologies

Batbad uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser. They help make your experience on the site smoother and keep certain useful features active.

4.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function properly without them.
  • Functional Cookies: To remember your language preference, login details, and deliver a personalized experience.
  • Analytics cookies: To monitor page visit counts and review overall site performance.
  • Marketing cookies: To show relevant ads and promotions (based on consent only).

4.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site. A cookie consent banner is displayed on your first visit to the Batbad site.

🍪 By continuing to use the site, you are considered to have consented to the use of essential cookies. Consent for other cookies is obtained separately.

5

How We Keep Your Data Secure

Batbad uses industry-standard technology and processes to protect your personal and financial data. Our security infrastructure operates across multiple layers to keep your information safe at all times.

5.1 Technical security

  • 256-bit SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-factor authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: Servers and databases are protected against external threats.
  • Regular Security Audits: Regular penetration testing conducted by third-party security specialists.

5.2 Organizational Safeguards

Only authorized staff can access your data. Every access is logged and reviewed regularly. Our team is trained in data protection and bound by confidentiality agreements. In the event of a data breach, affected users will be notified within 72 hours.

6

How Long We Retain Your Data

Batbad only retains your data for as long as necessary. How long we keep it depends on the type of information and applicable legal requirements.

Data Type Retention period
Account Information (active accounts) For as long as your account remains active
Transaction Records At least 5 years (legal obligation)
KYC documents 5 years after account closure
Customer Support Communications 2 years
Logs & technical data 1 year
Marketing Preferences Until unsubscribed

Once the retention period ends, data is securely deleted or anonymized.

7

Your right to control your data

Batbad believes you should have full control over your personal data. The rights listed below are yours, and you may exercise them at any time:

Right to Access: You can request to know what information we hold about you.
Right to rectification: You may request corrections to any inaccurate or incomplete information we hold about you.
Right to erasure: Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing: In certain cases, you can request to restrict how your data is used.
Right to object: You may object to your data being used for marketing purposes.
Right to Portability: You may request a download of your personal data.

To exercise any of these rights, email us at support@batbad.net or reach out via live chat. We will respond within 30 days.

⚠️ Due to legal obligations, certain data (such as transaction records) may not be eligible for deletion. In such cases, we will inform you in detail.

8

Privacy of Minors

Batbad is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is carried out at the time of registration.

If we are notified that an account has been created by someone under 18, that account will be closed immediately and all collected data will be deleted. If you have any information regarding this, please contact us at support@batbad.net.

9

Changes to the Privacy Policy

Batbad may update this Privacy Policy from time to time. If significant changes are made, we will notify you via your registered email address or through a notification on the platform.

Continued use of the site after any changes will be considered your acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the most recent version.

10

Contact us

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through any of the following:

  • Email: support@batbad.net
  • Live Chat: From any page on the site, 24/7
  • Response Time: Usually within 24 to 48 hours

We take every message seriously and aim to resolve your concerns as quickly as possible.

Why Your Data Is Safe with Batbad

We protect your privacy not just in words, but through real technology and processes.

Encrypted Connection

Every session is protected with 256-bit SSL encryption. Your login and payment details are fully secured with bank-grade security.

KYC Verification

Only verified users can make transactions on Batbad. This process helps prevent fraud and keeps every member's account secure.

Two-factor authentication (2FA)

An OTP is sent to your phone for added security at login. Even if your password is compromised, your account stays protected.

No Data Selling

Batbad never sells your personal data to third parties. Your data is used solely to deliver our services.

Limited Retention

Your data is securely deleted once it is no longer needed. Retaining unnecessary data goes against our policy.

Your control

You can request to view, correct, or delete your data at any time. We are committed to responding within 30 days.

Start Betting on a Secure Platform

Batbad respects your privacy. Register now and enjoy your welcome bonus.

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